FAQ

Customer Satisfaction Guarantee

Our number one priority is to deliver happiness each month through our boxes.

Frequently Asked Questions

How long does it take for Origami Treats to arrive?

After the order is placed, your box is immediately prepared and packed (within 3-5 business days) to be handed over to the delivery courier.

The estimated delivery time is based on your country's shipping method:

DHL shipping : 3-5 days
Express Shipping (For US YumeTwins and nomakenolife subscribers): 5-10 days
JapanPost Priority Shipping: 14-28 days
Surface Mail: 60-90 days.

If you haven't received your box by the expected arrival time, please contact your local post office by providing the tracking number or contact our support team via
https://origamitreats.com/pages/contact.


Please note that these shipping methods are not interchangeable, but may be subject to change depending on the most recent international shipping situation developments

Tips: Ctrl + F your country name to swiftly find out which group it belongs to!

Express Shipping + Tracking- Country Group 1 (Estimated Delivery Time - 2~14 Business Days After Shipping/ $10.50 Shipping Fee) Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Fiji, Hong Kong (for OrigamiTreats and Sakuraco), India, Lao People's Democratic Republic, Macao, Malaysia (for OrigamiTreats and Sakuraco), Marshall Islands, Micronesia, Myanmar, Nauru, Niue, New Caledonia, Philippines, Palau, Republic of Korea, Singapore (for OrigamiTreats and Sakuraco), Taiwan Republic Of China (for OrigamiTreats and Sakuraco), Samoa, Timor Leste, Tonga, Tuvalu, Vanuatu, Solomon Islands, Vietnam

Express Shipping + Tracking- Country Group 2 (Estimated Delivery Time - 2~14 Business Days After Shipping/ $12.50 Shipping Fee) Andorra, Austria, Belarus, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Ghana, Greece, Germany, Vatican City State Holy See, Hong Kong (for nomakenolife and YumeTwins) Hungary, Ireland, Isle of Man, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia (for nomakenolife and YumeTwins), Malta, Monaco, New Zealand, Papua New Guinea, Romania, San Marino, Singapore (for nomakenolife and YumeTwins), Slovenia, Sweden, Switzerland, Taiwan Republic Of China (for nomakenolife and YumeTwins), Ukraine, United Kingdom, United States, United Republic Of Tanzania (OrigamiTreats and Sakuraco Only)

Japan Post Priority Shipping + Tracking - Country Group (Estimated Delivery Time - 7~28 Days After Shipping/ $12.50 Shipping Fee)
Argentina, Armenia, Australia, Azerbaijan, Cayman Islands, China, Colombia, Cook Islands, Croatia, Egypt, Faroe Islands, French Guiana, French Southern Territories, Gibraltar, Greenland, Iceland, Indonesia, Israel, Italy, Kuwait, Lebanon, Madagascar, Mexico, Morocco, Netherlands, Norway, Panama, Pakistan, Pitcairn, Poland, Portugal, Qatar, Saudi Arabia, Serbia, Slovakia, Spain, Sudan, Suriname, Tajikistan, Thailand, Turkey, Turks and Caicos Islands, Uruguay.

Surface Mail - (Estimated Delivery Time - 60~90 Days After Shipping/ Free Shipping)
Albania, Algeria, Angola, Aruba, Bosnia and Herzegovina, Ethiopia, Gabon, Georgia, Guam, Guadeloupe, Guernsey, Jersey, Jordan, Kyrgyzstan, The Former Yugoslav Republic Of Macedonia, Mauritius, Republic of Moldova, Montenegro, Mozambique, Nigeria,Norfolk Island, Oman, Peru, Puerto Rico, Réunion, Saint Pierre and Miquelon, Senegal, Sierra Leone, South Africa, Togo, Trinidad and Tobago, Tunisia, Uganda, United Arab Emirates, Uzbekistan, U.S. Virgin Islands, Zimbabwe

*We can't ship Sakuraco box via Surface Mail.

Skip Option Only
Antigua and Barbuda, Bahrain, Barbados, Belize, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Cameroon, Chile, Costa Rica, Côte D'Ivoire, Cuba, Djibouti, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Polynesia, Guatemala, Guyana, Heard Island and Mcdonald Islands, Honduras, Islamic Republic Of Iran, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Malawi, Maldives, Martinique, Mongolia, Namibia, Nepal, Nicaragua, North Korea, Northern Mariana Islands, Paraguay, Russian Federation, Rwanda, Saint Kitts and Nevis, South Georgia And The South Sandwich Islands, Sri Lanka, Swaziland, Syria, Tokelau, Turkmenistan, Yemen, Venezuela, Zambia

Is Origami Treats free shipping?

Shipping is not included. You’ll be charged an additional $10.50 USD- $12.50 USD for every box that is shipped from their gift plan.